Privacy Policy

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Privacy Policy

Last updated: 20 March 2026

At S&C Gemworks, we are committed to protecting your privacy and ensuring your personal data is handled securely and responsibly.

1. Who We Are

S&C GemWorks is a UK-based business supplying gemstones and jewellery-related products.

If you have any questions about this policy, you can contact us at:
Email: 

2. What Information We Collect

We may collect and process the following information:

• Name
• Billing      and delivery address
• Email      address
• Phone      number (if provided)
• Payment      details (processed securely via third-party providers)
• Website      usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

• Process      and fulfil your orders
• Communicate      with you - your order or enquiries
• Improve      our website and services
• Comply      with legal obligations

We do not sell or rent your personal data to third parties.

4. Payment Information

All payments are processed securely through trusted third-party providers. We do not store your full payment details on our servers.

5. Cookies

Our website may use cookies to:

• Improve      your browsing experience
• Analyse      website traffic
• Enable      essential site functionality

You can control or disable cookies through your browser settings.

6. Data Sharing

We only share your data when necessary, including:

• Delivery      companies (to fulfil orders)
• Payment      processors
• Legal      authorities if required by law

7. Data Retention

We retain your personal data only as long as necessary to:

• Fulfil      orders
• Meet      legal, tax, and accounting requirements

8. Your Rights

Under UK GDPR, you have the right to:

• Access      your personal data
• Request      correction of inaccurate data
• Request      deletion of your data
• Object      to processing in certain circumstances

To exercise these rights, please contact us via email.

9. Data Security

We take appropriate measures to protect your personal data from unauthorised access, alteration, or disclosure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact Us 

Last updated: 20 March 2026

At S&C GemWorks, we are committed to protecting your privacy and ensuring your personal data is handled securely and responsibly.